We offer standard and express shipping across Australia. Standard delivery takes 3–7 business days and express takes 1–3 business days. International orders typically arrive within 1–2 weeks.

Yes, if you are located in Sydney, we would be delighted to assist you. Please send us a direct message on Instagram to arrange an appointment at our private showroom, located in Condell Park, Sydney. We offer 30-minute appointment slots, providing you with a private change room to try on your selected styles. We are also happy to accommodate last-minute appointments where availability allows.

Kindly note that all bookings must be confirmed in advance and not confirming your appointment could lead to cancellation.

Yes, we provide a private change room for your comfort during your appointment.

Yes, of course. We are pleased to allow bookings of up to five guests per appointment, so you are welcome to bring friends along to enjoy the experience with you.

We kindly do not accept walk-ins. However, last-minute appointments may be accommodated depending on availability.

To ensure a tailored experience, our showroom is available by appointment, with flexible daytime and evening sessions Monday to Sunday.

You're welcome to DM ZAYDA on Instagram to book.

Yes, we ship to New Zealand, the UK, the US and select EU countries. Shipping rates and delivery times vary by destination and are calculated at checkout.

Once your order is dispatched, you'll receive a confirmation email with a tracking number. You can use this to track your parcel directly with the carrier.

We do not offer returns. However, we are pleased to offer exchanges within 14 days of delivery for items that are in their original condition (unworn, unwashed and with all tags attached).

Please note that sale items are considered final sale and are not eligible for exchange.

For further details, we kindly ask that you review our full Exchange Policy.

Email us at info@zayda.com.au with your order number and reason for return. Our team will guide you through the process.

Please refer to our Sizing Guide for detailed measurements and fit advice for each style.

Our pieces are designed with a relaxed, modest fit. We recommend checking the individual product notes and our sizing guide before ordering.

We accept all major credit and debit cards, Shop Pay, Apple Pay and Google Pay.

Absolutely. Our store uses SSL encryption and all payments are processed securely through Shopify Payments.

Care instructions are printed on the label of each garment. As a general rule, we recommend gentle machine wash or hand wash in cold water and laying flat to dry to preserve the fabric and shape.